ADVICE |
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| 1 | It couldn't be simpler! If you hate computers and don't want to order online, or don't have access to a credit card, just print out this ORDER FORM.
Fill it in, and fax or mail it to us. For help with the order form you can click HERE Please note: We can only accept Sterling cheques. Mail Address: PO Box 2656, Reading, RG1 8XR, UK . Fax Order Number: +(44)118 956 9183 Within the UK - 0118 956 9183 |
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| 2 | Most orders are dispatched within one to five working days. Once your order has been dispatched it takes one or two days to be delivered to UK addresses, about a week to be delivered to European addresses approx two or three weeks for all other countries. |
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| 3 | We offer a money back guarantee on all our products. If you buy anything and decide within seven days that you don’t want it all you have to do is send it back to us in mint condition and we’ll refund you the cost of the items. If the goods are damaged or not what you expected please email our team before sending them back to us as we have a different procedure for dealing with these returns. Please be aware, however, that we are unable to refund items that have clearly been worn, laundered or have been subjected to abnormal usage. a. Email us at protectthehuman@sandbag.uk.com b. Return goods and/or send a letter to PO Box 2656, Reading, RG1 8XR detailing your problem and any exchange you wish to make. c. Ring the PTH line on: WITHIN THE UK - 01189 569183 (+44 (0)1189 569183 from outside the UK) and leave a message. We will do everything we can to make you happy.  N.B. All transactions are carried out on a secure server. We have done everything possible to keep this as smooth as possible but should you experience any problems then please e-mail us direct at protectthehuman@sandbag.uk.com or write to us at PO Box 2656, Reading, RG1 8XR. Terms & Conditions. Having problems linking to the secure server? |
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